Cookie Policy for Lux Windows and Doors

Effective Date: June 2, 2025

This Cookie Policy explains how Lux Windows and Doors (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website, [Your Website URL – e.g., luxwindowsanddoors.co.uk], which is built using WordPress. It should be read in conjunction with our Privacy Policy, which details how we collect, use, and protect your personal information.

1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. For example, cookies can remember your preferences, keep you logged in, or help us understand how you use our site.

2. How We Use Cookies

We use cookies for various purposes to enhance your Browse experience and improve our services. These include:

• Ensuring Website Functionality: To allow our WordPress site to operate correctly, such as remembering your preferences or allowing you to navigate smoothly.
• Website Analytics and Performance: To understand how visitors interact with our website, which pages are most popular, and identify areas for improvement. This is primarily done using Google Analytics.
• Remembering Your Preferences: To store your settings and preferences, such as language or region, so you don’t have to re-enter them each time you visit.
• Marketing and Advertising: If applicable, to deliver more relevant advertisements to you and track the effectiveness of our advertising campaigns.

3. Types of Cookies We Use

Our website may use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for our website to function properly and enable you to move around the site and use its features (e.g., accessing secure areas, using a contact form). Without these cookies, services you have asked for cannot be provided. Many of these are inherent to the WordPress platform.
• Analytical / Performance Cookies: These cookies collect information about how visitors use our website, for instance, which pages visitors go to most often. We use Google Analytics for this purpose. The information gathered is aggregated and anonymous, meaning it cannot be used to identify you personally. It helps us improve the way our website works. These cookies are deployed via Google Tag Manager.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. They can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise.
• Marketing / Targeting Cookies (if applicable): These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies may track your Browse habits across different websites.

4. Google Analytics and Google Tag Manager

• Google Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address, anonymised where possible) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
• Google Tag Manager (GTM): GTM is a tag management system that allows us to manage and deploy marketing and analytics tags (including Google Analytics) on our website without modifying the code. GTM itself does not collect personal data or set cookies. It simply orchestrates the deployment of other tags which may set cookies.

5. Third-Party Cookies

In addition to our own cookies, some third-party services that we use (e.g., Google Analytics via Google Tag Manager, embedded content from social media platforms, or payment gateways) may also place cookies on your device. These cookies are controlled by the third parties, and their privacy policies will apply.

6. Your Cookie Choices and Management

Under GDPR, we are required to obtain your consent for the use of non-essential cookies. You have the right to decide whether to accept or reject cookies.

• Cookie Consent Banner: When you first visit our website, you will be presented with a cookie consent banner. This banner allows you to accept all cookies, reject non-essential cookies, or customise your preferences. We will only deploy non-essential cookies after you have provided your explicit consent.
• Browser Settings: Most web browsers allow you to manage your cookie preferences through their settings. You can typically:
  • View what cookies are set on your device.
  • Delete cookies.
  • Block all cookies.
  • Block specific third-party cookies.
  • Set your browser to notify you when a cookie is being sent. Please note that if you disable or reject cookies, some parts of our website may not function correctly, or your experience may be less efficient. For detailed instructions on managing cookies, refer to your browser’s help documentation (e.g., Chrome, Firefox, Safari, Edge).
• Opt-out of Google Analytics: You can opt-out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Lux Windows and Doors